Wadeware instructional designers have created dozens of instructor-led and online technical courses for major clients that include Microsoft. These training products range in length from hands-on workshops of several hours’ duration to classroom-based courses that last from 1 to 5 days.
Wadeware instructional designers are involved in the training development lifecycle from specification creation to final review, and they work closely with subject matter experts in the specified product area. The instructional design process typically entails working with clients to identify the topics to be covered; formulating learning objectives; obtaining relevant content from the product group or subject matter experts; and then building out the content in an instructionally sound manner to ensure a productive learning experience.
Wadeware instructional designers employ various learning approaches based on the needs of the target audience, including blending different content types — factual information, procedural instructions, real-world scenarios, Q&As, graphics and multimedia, and so on — with hands-on labs, assessment questions, and other proactive student activities.
Instructional Design Methodology
Wadeware has developed a methodology that we use for instructional design and IT courseware projects, as well as other technical documentation projects. This methodology provides our project teams — composed of designers, technical writers, and editors — with a process, tools, and the collateral resources they need to create high-quality content.
For more information, see our Technical Documentation and IT Courseware Methodology.
Instructional Design Solutions
Wadeware instructional designers have experience developing many types of technical courseware content, some of which are included in the following list:
- Instructor-led technical courseware for the classroom
- Online technical courseware for individual study
- Training manuals
- Hands-on workshops
- Instructor notes
- Courseware proctoring to review, evaluate, and refine training products for public release
- Courseware marketing materials
- Courseware presentations and demonstrations
- Examination preparation materials
Our instructional design staff is well-versed in word processing, desktop publishing, and proprietary IT courseware development templates and validation tools. Our primary style reference is the Microsoft Manual of Style for Technical Publications, which is considered a standard in the industry, but we also use other style guides provided by our clients as needed during the development process.
Instructional Design Experience
Wadeware instructional designers have many years of experience creating courses and courseware of all sizes and levels of difficulty, including more than 30 courses for Microsoft employees and customers. The following list references some of our instructional design experience:
- Developer courseware, including:
- Exchange Administrator’s Guide to Scripting Using the Exchange Management Shell (EMS) (one-day instructor-led course)
- IT professional courseware, including:
- An Administrator Certification Study Guide (self-study guide in 2009) for a legal services firm.
- Microsoft Exchange Server 2010 Ignite Training (multiday instructor-led training)
- Microsoft Unified Communications Voice Ignite 2008 (multiday instructor-led training)Microsoft Exchange Connections 2008 Workshops (multiday hands-on workshops)
- Microsoft Exchange Server 2007 Ignite Training (multiday instructor-led training)
- Why Upgrade to Exchange Server 2007? (multiday instructor-led training)
- Transitioning to Exchange Server 2007 (multiday instructor-led training)
- Exchange Server 2007: Architecting and Deploying Unified Messaging (multiday instructor-led training)
- Microsoft Office Communications Server 2007 R2 Ignite Training (multiday instructor-led training)
- Microsoft Office Communications Server 2007 RAMP (multiday instructor-led training)
- Microsoft Office Communications Server 2007 R2 RAMP (multiday instructor-led training)
- Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007 (multiday instructor-led training for Microsoft Tech Ed conference)
- Design and Implementation Best Practices for Microsoft Exchange Server 2003 (multiday instructor-led training)
- High Availability and Disaster Recovery Planning for Microsoft Exchange Server 2003 (multiday instructor-led training)
- Managing and Monitoring Microsoft Exchange Server 2003 (multiday instructor-led training)
- Securing Microsoft Exchange Server 2003: Defense in Depth (multiday instructor-led training)
- Storage Successful Practices for Exchange Server 2003 (multiday instructor-led training)
In addition, Wadeware was selected to develop pilot projects for the Microsoft Sales, Marketing, and Services Group Readiness (SMSG-R) instructor-led, virtual instructor-led, and e-learning courseware templates.
For more information, see the “IT Courseware Development” section of our Solutions & Case Studies.
Other Services at Wadeware
In addition to instructional design services for IT courseware, Wadeware also provides the following related services:
