Companies in the business of selling products and services to new clients repeatedly need to demonstrate a range of product functionality to numerous large audiences. For example, to demonstrate an interactive feature, sales personnel often need to receive an intelligent instant message (IM) reply from another user. Or they may need to change presence information to support a demonstration scenario. Currently, when a salesperson demonstrates using an IM service, the demo cannot work unless someone is physically available on the other end who can respond to the initial message.
To add flexibility and efficient options to this process, Wadeware has developed an Auto Responder tool that allows sales personnel to create scripted conversations and implement them through a number of IM services. The Auto Responder tool also allows sales personnel to change the status of a fictitious user’s presence to conditions such as Available, Busy, Do Not Disturb, and so on.
Auto Responder Tool Integration Partners
Auto Responder Tool support for instant messaging services include:
- Microsoft Lync
- Microsoft Office Communicator
Auto Responder Tool Features
Auto Responder Tool features include:
- Customizable input messaging to send as a response
- Supports for multiple conversation scenarios
Auto Responder Tool Benefits
Auto Responder Tool benefits include:
- Low implementation costs
- Fast deployment
- Ease of use for sales personnel sending IMs
- Options for sales personnel to manipulate presence information
Future Integration
Auto Responder Tool support for the following IM services is coming soon:
- Microsoft Live Messenger
- Google Talk
For more information about how your organization can take advantage of the Auto Responder tool, please contact us.
Wadeware has comprehensive expertise in custom application development and in-depth experience with Exchange Server.
