A common mistake in courseware design is trying to force students to learn too much too soon. Keep them engaged throughout your learning sessions by following these instructional design best practices.

Getting OWA Chat to work with OCS 2007 R2 is fairly straightforward but there are a couple of issues that may make your deployment tricky. If you’re running Exchange 2010 and need help getting chat to work between these two clients check out this how-to post. We ran into this problem and have gathered some resources on how to fix the error.

Steve Wacker, a technical documentation writer and editor at Wadeware, shares 5 good reasons to use a style guide when developing technical content.

In Hyper-V R1, when you imported VMs, as long as the base VHD was located in the same directory as they were exported it would import just fine. But in Hyper-V R2 we get an error. This post explains how to fix the error using a simple script.

We’re getting ready to head down to Las Vegas for the Exchange Connections Fall 2009 show. Learn more about the Upgrading to Exchange 2010 class from Thom Foreman, one of Wadeware’s proctors for the course on November 13th.