Our Approach

Wadeware’s primary service offerings – technical documentation, IT courseware, IT infrastructure services, and application development – form a kind of symbiosis that helps us provide our clients with thorough and insightful support for existing systems as well as emerging technologies.

The Wadeware Advantage - A 360 Degree Approach

360-degree solutions

We use the knowledge that we obtain to complement other areas of our practice and provide comprehensive, well-rounded solutions. For example, our in-depth knowledge of new features and functionality allows us to develop meaningful IT courseware that is timely, accurate, and widely distributed. Our experience in developing IT courseware also provides a foundation from which we create high-quality technical documentation in various forms, from white papers to security configuration guidance to marketing support materials. And the knowledge we accumulate allows us to provide all of our clients with insights into the IT infrastructure requirements for emerging technologies.

Unified Communications expertise

Over the last 11 years Wadeware has developed significant expertise in the design and deployment of Microsoft Exchange and Microsoft Lync Server products. We continue to work closely with Microsoft teams to help them deploy new versions of Exchange Server and related communications technologies, such as Lync Server. These long-term engagements help us better understand these technologies. We also develop a variety of materials for pre-deployment Microsoft events, such as Exchange Ignite, Lync Ignite, OCS Ignite, and Voice Ignite. Team members routinely participate in public speaking engagements that relate to these technologies as well.